Dry eyes: causes and the tear-substitute guide

At a glance

  • Dry eyes burn, itch and feel as if there were a grain of sand in the eye. Sometimes they even water, although they are dry.
  • The most common cause in everyday life is screen work, because we blink less often. Sicca or Sjögren's syndrome, medications, age and dry air also play a role.
  • Artificial tears ease the symptoms quickly. Which tear substitute fits depends on whether the watery or the oily layer of the tear film is missing.
  • More important than the brand is the ingredient, and with frequent use the drops should be preservative-free.
  • See an eye doctor if the symptoms remain despite drops, if pain or vision problems occur or if a dry mouth, joint problems and fatigue are added.

Burning, a foreign-body feeling as if from a grain of sand, reddened and tired eyes: dry eyes are among the most common eye complaints there are, and with screens in everyday life they keep increasing. In medicine this is called sicca syndrome. The good news is that the symptoms can usually be eased well. This guide stays concrete: it helps you narrow down the cause, from screen work through medications to Sjögren's syndrome, and shows you in an ingredient comparison which tear substitute really fits your problem, instead of letting product names guide you. This way you find a solution faster that suits your everyday life and your form of dry eye.

Dry eyes develop when the tear film no longer works properly. Either the tear glands produce too little fluid, or the film evaporates too quickly because its composition of water and oil is disturbed. The second, evaporative form is the more common one and is often linked to the oil glands at the lid margin, the so-called meibomian glands, whose secretion is meant to prevent the tears from evaporating too soon.

How to recognise dry eyes

Dry eyes show up in many ways. Typical are a burning sensation, a foreign-body or grain-of-sand feeling, reddened and itching eyes as well as tired, heavy lids. Many notice intermittent blurred vision that briefly improves after blinking, plus increased light sensitivity. Paradoxically the eyes can also water, because the irritation triggers a tear reflex. The symptoms often intensify over the course of the day, at the screen and with wind, air conditioning or dry heated air. If they persist or pain and vision problems occur, this should be medically assessed. The symptoms often fluctuate over the day and are strongest in the morning after waking or in the evening after long screen time.

Causes: screen, sicca syndrome or medications?

Dry eyes rarely have just one cause. The overview below sorts the most important triggers so you can assess your situation better.

Trigger What happens Typical clues
Screen work (office eye) Less frequent and incomplete blinking lets the tear film break up Symptoms at the computer and toward evening, better at the weekend
Sicca and Sjögren's syndrome The immune system attacks the tear and salivary glands Dry eyes and a dry mouth, often with joint problems and fatigue
Medications Reduce tear production Onset at the same time as beta-blockers, antihistamines, hormone or psychiatric drugs
Age and hormones Tear production decreases More common from about 50 and in the menopause, women more often affected
Environment Dry air speeds up evaporation Heated air, air conditioning, draughts, smoke, wind
Lid glands (meibomian glands) Blocked oil glands disturb the protective oil layer Sticky or reddened lid margins, the most common form of all

The classification helps. If the symptoms occur mainly in the evening at the screen and improve at the weekend, that points to screen work. If, on the other hand, a dry mouth, joint problems and fatigue are added, it is worth thinking of Sjögren's syndrome and a rheumatology assessment.

Who is particularly affected?

Some people have a higher risk of dry eyes. This includes everyone who works a lot at the screen, as well as contact lens wearers. With age the risk rises markedly, women are more often affected, especially around the menopause. Anyone who permanently takes certain medications, works in very dry or air-conditioned rooms or has an autoimmune or thyroid condition is also more prone to dry eyes. If you find yourself in several of these groups, you should pay particular attention to good eye care and take symptoms seriously early on, instead of dismissing them as a mere trifle.

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Two forms: too little or evaporates too fast

With dry eye, two basic forms are distinguished, and this matters for the choice of drops. In the first, the tear glands produce too little fluid, so the eye lacks water. In the second, more common form, the composition of the tear film is disturbed, usually with missing oil from the lid glands, so the tears evaporate too quickly. Simply put: if mainly water is missing, watery drops with hyaluronic acid help especially well. If the film evaporates too quickly, lipid-containing products are the better choice. Often there is a mix of both. This distinction also explains why not every drop works equally well for everyone: a product that helped a friend may do little for a different form of dry eye.

Tear substitutes: the ingredient comparison

Artificial tears, also called tear substitutes, are the most important quick help. They do not fix the cause, but they moisten the eye surface and stabilise the tear film. Which one fits depends on which layer of the tear film is missing. That is why it pays to look at the ingredient rather than the brand.

Ingredient or type Effect For whom and when
Hyaluronic acid Binds water and stays on the eye surface for a long time When mainly watery tear fluid is missing; a good all-rounder for mild symptoms
Lipid-containing drops and liposome sprays Replace missing oil and slow down evaporation With a disturbed oil layer and lid gland problems, the most common case
Gels and ointments Thick, stay on particularly long For stronger symptoms and for the night; can blur vision briefly
Dexpanthenol and regenerating additives Support the regeneration of the eye surface For irritated, stressed surfaces, often as a combination

One point is especially important: with frequent or longer use, use preservative-free products. Preservatives such as benzalkonium chloride can irritate the eye surface and further damage the tear film. Preserved drops should not be used more than four to five times a day, while preservative-free ones can be used as often as you need them, some people every hour, others only two to three times a day. Preservative-free products often come in single doses or special multi-dose bottles with a filter and are the safe choice especially with sensitive eyes and when wearing contact lenses.

The form also matters: thin drops are suitable for mild symptoms and frequent use, gels and ointments for stronger symptoms and the night, and lipid-containing sprays are sprayed onto the closed eye and make sense with evaporation problems. Which form and which ingredient fit best can be clarified in an eye practice with simple tests, such as measuring the tear volume and the break-up time of the tear film.

How the eye doctor finds the cause

In an eye practice the form of dry eye can be determined precisely. The Schirmer test measures how much tear fluid the eye produces. The break-up time shows how quickly the tear film breaks up, that is how stable it is. A look at the lid margins and the meibomian glands clarifies whether the oil layer is disturbed. From these findings it follows which tear substitute and which further measures make sense and whether an underlying condition should be assessed. The advantage: instead of trying various products at random, the care can be matched specifically to the actual cause.

Self-help, especially at the screen

The most common cause in particular, screen work, can be eased well with simple habits. Just a few adjustments at the workplace and in the daily routine take a lot of stress off the eyes.

  • 20-20-20 rule: Every 20 minutes, look about 6 metres into the distance for 20 seconds. This relaxes the eyes and encourages a full blink.
  • Blink consciously: At the screen we blink too rarely and often only halfway. A full, conscious blink spreads the tear film evenly again and is the simplest exercise against tired eyes.
  • Air and surroundings: Avoid direct draughts from ventilation or a fan, air the rooms regularly and provide some humidity in winter. Set the screen slightly below eye level, which reduces the open eye surface.
  • Lid care with sticky lid margins: Warm compresses and gentle lid-margin cleansing help when the oil glands at the lid are blocked.
  • Avoid irritants: Smoke, very dry rooms and wearing contact lenses for hours worsen dry eyes.

Helpful or myth?

Many tips circulate around dry eyes that vary in how useful they are. Omega-3 fatty acids from fish or algae oil can slightly improve the symptoms for some people, but do not replace drops. Caution is advised with eye baths using chamomile or other herbs, as they can further irritate the eyes and are usually not recommended. Never rinse the eyes with tap water, as it tends to disturb the tear film rather than help. Contact lenses often worsen dry eyes; here wearing breaks, a different lens type or simply glasses help. And as tempting as it is: drops that only take away the redness do not treat the dryness. Some of these decongestant drops can even cause a habituation effect with frequent use and irritate the eyes more in the long run.

Contact lenses, eye surgery and hormones

Some situations deserve special attention. Contact lenses sit directly on the tear film and can worsen dry eyes, especially with long wear. Here wearing breaks, a different lens type or switching to glasses help, plus moisturising drops that are suitable for lenses. After eye surgery such as a laser treatment, dry eyes are temporarily common and usually improve on their own, but should be accompanied. Hormonal changes also play a role: during the menopause and with certain hormonal contraceptives, dry eyes occur more often. Anyone who suspects a connection here is best to discuss it with their medical practice. Often a small change, such as a different lens or an adjusted product, is enough to ease the symptoms noticeably.

When to see a doctor, and the look at rheumatism

Dry eyes usually improve with good care and the right drops. In some cases a medical assessment is important to rule out more serious causes.

Have it medically assessed

See an eye practice if the symptoms do not improve despite artificial tears after a few days, if pain, marked redness, light sensitivity or vision problems occur. Think of Sjögren's syndrome and a rheumatology assessment if, alongside the dry eyes, a dry mouth, joint problems and persistent fatigue are present. Untreated, severe dry eyes can damage the cornea and impair vision.

If a rheumatic or other underlying condition is behind it, treating that is decisive. Read more in our article on rheumatism. Because tired, burning eyes burden everyday life, dry eyes often go together with concentration problems and general fatigue, especially with a lot of screen work.

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How to prevent dry eyes

A lot can be prevented by relieving the eyes in everyday life. With screen work, plan fixed breaks, blink consciously and set up the workplace eye-friendly, with the screen slightly below eye level. Provide a good room climate with some humidity and avoid direct draughts and smoke. Anyone who wears contact lenses gives the eyes regular glasses days. Enough sleep and sufficient drinking provide additional support. Acting early often prevents occasional burning from turning into a lasting problem. Even small routines, such as a bottle of drops at the workplace and conscious blinking breaks, make a noticeable difference over the day.

The bottom line: dry eyes are usually harmless and treatable when you know the cause and choose the right tear substitute. Conscious blinking, breaks and preservative-free drops are the most important levers. If the symptoms stay stubborn or further signs appear, it is worth looking at causes such as medications or Sjögren's syndrome, together with medical help. Anyone who knows the ingredient of their drops and keeps their own triggers in view can counteract specifically, instead of letting product promises guide them.

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Frequently asked questions about dry eyes

Moisturising eye drops, so-called artificial tears, ease the symptoms fastest. Choose preservative-free products. Also take regular screen breaks, blink consciously, avoid draughts and dry heated air and provide some humidity. If the symptoms remain, a visit to an eye practice is worthwhile.
That depends on the cause. If mainly watery tear fluid is missing, drops with hyaluronic acid are suitable, which bind water and stay on the surface for a long time. If the problem lies in the oil layer of the tear film, which is more common, lipid-containing drops or liposome sprays help. For stronger symptoms, thick gels make sense, especially for the night.
At the screen we blink much less often and often incompletely. As a result the protective tear film breaks up and the eye dries out. Experts call this the office eye syndrome. Dry heated or air-conditioned air intensifies the effect. Conscious blinking and regular breaks following the 20-20-20 rule help noticeably.
Yes. Various medications can reduce tear production, including beta-blockers, antihistamines, hormonal contraceptives and hormone preparations as well as some psychiatric drugs and sleeping pills. If dry eyes start at the same time as a new medication, talk to your doctor about whether there is a better-tolerated alternative. Never stop medications on your own.
Sicca syndrome is the medical term for dry eyes. Sjögren's syndrome is an autoimmune disease in which the immune system attacks the tear and salivary glands. Typical is the combination of dry eyes and a dry mouth, often together with joint problems and fatigue. Here a rheumatology assessment makes sense.
With frequent or longer use, yes. Preservatives such as benzalkonium chloride can irritate the eye surface and further damage the tear film. Preserved drops should not be used more than four to five times a day. Preservative-free products, on the other hand, you can use as often as you need them.
That sounds contradictory but is typical. If the eye surface is irritated, it triggers a tear reflex, and the eye waters. These reflex tears, however, do not have the right composition and evaporate quickly, so the eyes stay dry anyway. Watering eyes therefore do not rule out dry eyes.
See an eye practice if the symptoms do not improve despite artificial tears after a few days, if pain, marked redness, light sensitivity or vision problems occur, or if you also notice a dry mouth, joint problems and fatigue. Untreated, severe dry eyes can damage the cornea.
Yes. Dry, burning eyes tire quickly, especially with screen work, and can encourage headaches and concentration problems. Good moisturising, breaks and conscious blinking relieve the eyes. If fatigue and concentration problems occur strongly independently of the eyes, that should also be investigated.

Sources

  • gesund.bund.de and Gesundheitsinformation.de (IQWiG): Dry eyes and sicca syndrome. Accessed 2026.
  • Apotheken Umschau and ophthalmology professional information: tear substitutes and ingredients. Accessed 2026.
  • Patient information on Sjögren's syndrome, meibomian gland dysfunction and office eye syndrome. Accessed 2026.

This article is for general information and does not replace medical advice, diagnosis or treatment. Information on ingredients and tear substitutes is kept general. With persistent, painful or vision-impairing symptoms, or with signs of an underlying condition, please contact an eye or general practice.